Help Centre
Click the blocks below to find and view the relevant guidance you require.
Further Questions
Are there any scheduled maintenance times for the P&C Academy platform?
| Scheduled maintenance times will be communicated in advance through the platform's announcements or via email. We recommend completing any critical activities outside of these times. |
How do I report a bug or technical glitch on the P&C Academy platform?
| If you encounter a technical issue, please report it immediately to our technical support team with a detailed description of the problem, the time it occurred, and any error messages you received. We highly recommend attaching screenshots of your issue. Please raise any issues with us at the P&C Academy Learning Platform | Resolution Center or contact us via email at pcacademy_learning_support@allianz.com. |
Can I complete training on my mobile device?
| While the P&C Academy Moodle workspace is accessible on mobile devices, we strongly recommend using a laptop or PC to complete your trainings. This ensures you have a stable platform with a larger screen for optimal interaction with course materials and activities, which enhances your learning experience. Some courses may also include features or content that are better suited for a laptop or PC interface. |
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